Terms and Conditions
All reservations will be confirmed by post or email. Until this occurs no booking has been made. A Deposit of 20% of the final bill should be received no later than 5 days following confirmation of your booking. Full payment for your stay should be received no later than 42 working days prior to your arrival.
Use & Protection of the Property
On the rare occasion when damage occurs, by negligence or a deliberate action taken by a Guest, which directly or indirectly causes loss to Dunsdon Farm and The Old Shippon, the Guest agrees to indemnify such losses and that this forms part of the agreement at the time of booking. Losses include lost income, specialist expenses and the sourcing of alternative accommodation as necessary.
Dunsdon Farm and The Old Shippon operates a non-smoking policy throughout the. Guests are welcome to smoke in the garden, although cigarette stubs should not be discarded outside. In the event of a guest(s) breaching either of the aforementioned policies, Dunsdon Farm and The Old Shippon will levy a charge for laundry and additional cleaning to the Guests final bill and any damage caused as a result.
We reserve the right to decline any booking for any reason and will refund any monies paid.
Dogs are accepted at the discretion of Dunsdon Farm, and must be confirmed at the time of booking, Dunsdon Farm have sole discretion at to acceptance or refusal of pets (dogs).
II) A maximum of two dogs is allowed at the property with an additional cost per dog £25.00.
ii) Pets must be supervised and kept under control at all times.
iii) Pets must not be left unattended in the property, unless happy to be left in the internal crate/kennel.
iv) In the event of pets causing distress or inconvenience to other tenants
(in the sole opinion of Dunsdon Farm), Dunsdon Farm is entitled to request the removal of the pet (s) or if necessary, to terminate the letting.
When a reservation is made, by telephone or by email and accepted, a contract exists between the Guest and Dunsdon Farm. If for any reason the reservation is cancelled, in full or in part, a breach of contract exists. Dunsdon Farm and The Old Shippon reserves the right to cancel a booking on any grounds it feels are necessary and will honour no liability by doing so.
Cancellations giving 28 days notice* will have deposits returned in full, with no deductions. For shorter periods of notice, Dunsdon Farm and The Old Shippon retains deposits of 20% to cover administration and any resulting loss of business.
*PLEASE NOTE: Except Christmas week where we require at least 72 days notice.
Late Cancellations – where notice of cancellation is received within 14 working days of the first reservation date, the following conditions apply. Dunsdon Farm and The Old Shippon will make every effort to re-let the accommodation, and therefore reduce the likely losses for the Guest.
If at the end of the reservation period, despite the efforts made by The Dunsdon Farm and The Old Shippon the is not re-let, then Dunsdon Farm and The Old Shippon is entitled to claim damages which reflect the losses incurred as a result of the cancellation. This is the value of the reservation; less any re-let value achieved and deposits already paid.
Terms, Conditions, Contracts and Disputes are determined under English Law. Dunsdon Farm and The Old Shippon ‘closes’ for arrivals at 7.00 p.m. unless by prior agreement, at which time outstanding reservations are assumed to be non-arrivals. Non-arrivals are ‘late cancellations’.
The latest check out time is 10.00 am, unless an alternative time has been arranged with the property owners. Late check-out will incur a charge equivalent to the previous days rate.
We would suggest that Guests consider the merits of insurance cover that includes a cancellation risk.
Full payment must be received within 42 days (6 weeks) of arrival date otherwise reservation will be deemed cancelled.
Dunsdon Farm will not collect any personally identifiable information about you (name, address, telephone number, e-mail address) unless you provide it to us voluntarily. If you do not want your personal information collected, please do not submit it. Any data supplied by you will be kept secure.
Non-personally Identifiable Information Collected Automatically
For each visitor to dunsdonfarm.co.uk our Web server automatically recognises information such as your domain, the type of Internet browser you are using, the type of computer operating system you are using, and the domain name of the Web site from which you linked to our site. This non-personally identifiable information is collected automatically, used for internal review and to target future improvements.